Unit+3+-+Working+Together

We have a very busy term ahead with people out at different times for retreat and work placement. I have attached a calender for each lesson this term for us to use as a guide. You will be able to see what we are cooking, when we are having demonstrations and what content will be covered in theory lessons.



Barriers to Communication Powerpoint

Interpersonal Skills Powerpoint

Types of Customers

The Communication Process

Verbal Communication

Written Communication Activity

Non-Verbal Communication - Mr Bean media type="file" key="mr Bean - Checking in at the hotel.flv" width="360" height="270"

Cultural Groups


Religious Conventions

Unit Summary